⚠️ The PABLO kiosk at Terminal 2D is currently out of service. Please go to the customs office of the terminal, or head to Terminal 2E (the closest one) to validate your forms at a working PABLO kiosk.

How to find customs

• Go to the Departures area.
• Head towards gate 6.
• The PABLO kiosks and the customs office are located nearby.

Tips and warnings

• Cash Paris kiosks are not PABLO kiosks. Only PABLO kiosks can validate your tax refund forms.
• If you need a paper version of your tax refund forms, you can print them at any pharmacy inside CDG airport (printing fees reimbursed by Zapptax).

Opening hours

• Customs office: approximately 6:00 AM - 9:00 PM
• PABLO kiosks at Terminal 2D: out of service (please use the ones at Terminal 2E).
• Night-time (11:00 PM - 5:00 AM): no customs service available, contact Zapptax for the post-departure validation procedure.

Emergency contact

• Zapptax support: see app

Map

Official Terminal 2D map (level 1)

Photos