How to find customs

• Go to the Departures area.
• Head towards gate 4.
• The PABLO kiosks and the customs office are located nearby.

Tips and warnings

• Cash Paris kiosks are not PABLO kiosks. Only PABLO kiosks can validate your tax refund forms.
• If you need a paper version of your tax refund forms, you can print them at any pharmacy inside CDG airport (printing fees reimbursed by Zapptax). The closest pharmacy to Terminal 2E is the one located opposite the Exki restaurant.

Opening hours

• PABLO kiosks: 6:00 AM - 10:00 PM
• Customs office: approximately 6:00 AM - 9:00 PM
• Night-time (11:00 PM - 5:00 AM): no customs service available, contact Zapptax for the post-departure validation procedure.

Emergency contact

• Zapptax support: see app

Map

Official Terminal 2E map (level 2)

Photos