General information
- Name: Brussels Airport (Zaventem)
- IATA code: BRU
- City: Zaventem, Belgium
- Official website: brusselsairport.be
- General map: Airport map
Zones
- Departures Hall — main tax refund customs office
- Arrivals Hall — night office (24/7)
Common warnings
These warnings apply to every zone at BRU. They are also repeated in each zone’s page.
- For checked baggage, get your form validated before check-in at the customs office in the Departures Hall.
- For cabin baggage only, you can have your form validated after security checks, at the customs office located at Gates T (gate T66).
- Outside the opening hours of the Departures Hall office, go to the Arrivals Hall office (level -1), which is open 24/7.
FAQ
What if the Departures office is closed?
The Departures office is open from 7:00 AM to 10:00 PM. Outside those hours, the Arrivals Hall office (level -1) takes over and is accessible 24/7.
What about flights from Gates T?
If you are travelling with cabin baggage only, you can get your form validated after security and border checks, at the customs office near gate T66.