General information
- Name: Paris Charles de Gaulle
- IATA code: CDG
- City: Roissy-en-France, France
- Official website: parisaeroport.fr
Terminals
- Terminal 1
- Terminal 2A
- Terminal 2B
- Terminal 2C — ⚠️ closed for renovation
- Terminal 2D — ⚠️ PABLO kiosk out of service
- Terminal 2E
- Terminal 2F
- Terminal 3
Common warnings
These warnings apply to every terminal at CDG. They are also repeated in each terminal page.
- Cash Paris kiosks are not PABLO kiosks. Only PABLO kiosks can validate your tax refund forms.
- If you need a paper version of your tax refund forms, you can print them at any pharmacy inside CDG airport (printing fees are reimbursed by Zapptax).
- Do not drop your tax refund form into a mailbox at the airport, even if a customs agent suggests it. These mailboxes belong to other tax refund operators and you would lose your proof of export.
FAQ
What if the PABLO kiosks are out of service?
PABLO kiosks usually operate from 6:00 AM to 10:00 PM. If a kiosk is closed or broken, head to the customs office in the terminal, generally open from 6:00 AM to 9:00 PM.
What about night-time?
Between 11:00 PM and 5:00 AM, no customs service is available at CDG. Please contact Zapptax customer support, who will guide you through the post-departure validation procedure.